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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LeeAnn Peterson

August 26, 2026

5  out of  5
rating by LeeAnn Peterson
"I’ve been with State Farm for many years. Agents like Kiley keep me here. Attentive, communicative, detailed, and always has a smile. Even if it’s in an email! I’m happy that I landed in this office and with Kiley thank you for all you’ve done for me."
We responded:
"Thank you for your five-star review! Kiley is a delight and I am so glad you recognize that and enjoyed working with her. We value your business and are always striving to earn your loyalty."
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Austin Pearson

August 21, 2026

5  out of  5
rating by Austin Pearson
"They saved us a lot of money by switching with them! The communication has been great!"
We responded:
"Thank you for your five-star review! "
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Gian Alfredo Jara Viteri

August 21, 2026

5  out of  5
rating by Gian Alfredo Jara Viteri
"Excellent service from Maria Litardo. She was very kind, professional, and always willing to help and answer all my questions. She made me feel well taken care of throughout the entire process. I highly recommend her for her excellent customer service and support."
We responded:
"Thank you for your five-star review! "
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Joshua St.Germain

August 20, 2026

5  out of  5
rating by Joshua St.Germain
"Kalyn was absolutely phenomenal with helping me today. I misread my former insurance and it ended that day instead of the following month. She was able to get me started today instead of waiting until the following week. Best interaction I’ve had with insurance representatives!"
We responded:
"Thank you for your five-star review! "
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Shanette Oliver

August 15, 2026

5  out of  5
rating by Shanette Oliver
"10/10 service Kienin was gracious and patient enough to listen to my concerns before switching to State Farm insurance. Also she was very helpful letting me know my options and just doing her due diligence on my background was a relief. Recommended her or whoever else is in this agency:)"
We responded:
"Shanette, thank you for your review for Kienin and our insurance agency! She is amazing and I am so glad you had a pleasant experience working with her on your insurance policies. Welcome to the State Farm family!"
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Bobbe Lynn

August 12, 2026

5  out of  5
rating by Bobbe Lynn
"I was new to insurance for e-scooters and while speaking with Shelly from State farm I was able to not only find out the information I needed but was able to get a policy through her to cover my e-scooter so that I could drive it legally here in Colorado and I appreciate the time she spent with me to get it all set up."
We responded:
"Thank you for your five-star review! Shelly is fantastic and I am glad she was able to inform and educate you regarding the insurance of your e-scooter. Enjoy the new ride."
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Elizabeth Webber

August 10, 2026

5  out of  5
rating by Elizabeth Webber
"Kienin was amazingly responsive and helpful in working with us to find the best fit for the insurance needs for our family. She is easy to work with and responds quickly to any questions!"
We responded:
"Thank you for your five-star review! Kienin is a rockstar and I am so glad you enjoyed working with her and she was able to assist you and your family with all your insurance needs. "
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Falon Ramsey

August 7, 2026

5  out of  5
rating by Falon Ramsey
"Brandon hands down the most helpful agent I've done business with. Can't recommend this office and staff enough. Reduced my rates and I gained more coverage."
We responded:
"Thank you for your five-star review!"
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Jeremy Kahler

August 4, 2026

5  out of  5
rating by Jeremy Kahler
"This was the best experience ever. I’ve had three insurance companies and they’ve all been OK but I would have to give State Farm the hands up. I got a great deal and I’m pleased and I just wanna say thank you for the agent Kendra Gries and thank you for Shelly Cook for helping with everything."
We responded:
"Thank you for your five-star review! Shelly is great to work with, and I am so glad you had a great experience working with our agency and Kienin for your insurance needs. That is what we are here for, to make the complicated insurance process easy and convenient for our clients. "
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Rebecca Pedone

July 31, 2026

5  out of  5
rating by Rebecca Pedone
"Shelly made the process very easy and fast,and saved me money. Easy to talk to, but very professional. Thank you Shelly !"
We responded:
"Rebecca, thank you for your five-star review. We are so glad you enjoyed working with Shelly and found her services to be personable yet professional. Shelly is amazing and I am so happy that she made the entire insurance experience easy and efficient for you and helped you save money in the process."
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John Moudry

July 30, 2026

5  out of  5
rating by John Moudry
"Vanessa was great to work with, knowledgeable and extremely helpful. Would highly recommend this State farm office."
We responded:
"Thank you for your five-star review! Vaness is lovely and I am so glad you found her service efficient and helpful. We would be happy to help anyone our way needing insurance help!"
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Kaitlyn Mueller

July 29, 2026

5  out of  5
rating by Kaitlyn Mueller
"Vanessa was very kind and straight forward with what questions she had and needed. She was proactive in making sure my account was good to go and overall super friendly!"
We responded:
"Thank you so much for your five-star review! Vanessa is amazing and I am glad she was able to help you efficiently and proactively with all your insurance questions."
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Michelle Lipphardt

July 29, 2026

5  out of  5
rating by Michelle Lipphardt
"I moved from another State Farm agency in the springs to Kendra Gries office. I can’t explain how amazing Kienin has been in not only answering all of my many questions, and trust me, I have SO MANY QUESTIONS I ask her all the time. She saved me so much money! She looked at my policy and walked me through things I had unnecessary double coverage on. She immediately brought my bill down substantially and I can’t thank her enough! Kienin is a rockstar!! If you need insurance, call Kendra’s office and ask for her!"
We responded:
"Thank you for your five-star review! Kienin is truly a rockstar and I am so glad she made your cross state move easy and seamless and was able to assist you with all your insurance needs and answer all your questions. That is what we're here for. Welcome to CO!"
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Renthia Monroe

July 29, 2026

5  out of  5
rating by Renthia Monroe
"Absolutely wonderful!"
We responded:
"Thank you for your five-star review!"
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Caroline

July 29, 2026

5  out of  5
rating by Caroline
"Outstanding customer service from Vanessa Joyce. She is always friendly, professional, and genuinely cares about her customers. She goes above and beyond to make sure I have the right coverage for both my property insurance and car insurance, and she takes the time to explain everything clearly. Anytime I have a question or need assistance, she responds quickly and makes the entire process easy and stress-free. It’s rare to find someone who provides this level of customer service. I highly recommend Vanessa and State Farm to anyone looking for an insurance agent who truly puts their customers first!"
We responded:
"Thank you for your lovely and detailed five-star review for Vanessa and our insurance agency. She is fantastic and I am so happy to learn she is always able to help you qucikly and effectively. We are always here to help and truly value your business. "
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Robert

July 29, 2026

5  out of  5
rating by Robert
"Outstanding agency and Lorianne sets the standard for all customer service expectations. Best policies and best team Ive dealt with!"
We responded:
"Thank you for your five-star review! "
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Lisa Zortman

July 24, 2026

5  out of  5
rating by Lisa Zortman
"I am very happy with the agency, service and the representative Kienin. I had communicated with Kienin several times, she was prompt and courteous with responses. She gave quotes for multiple policies leaving no unanswered questions.
I felt in good hands with Kienin’s confidence and knowledge in the world of insurance. I received several policies with lower deductibles and at a better price.
Without a doubt will recommend Kendra Gries Ins Agency to whomever is in need of good service and coverage."
We responded:
"Thank you for your five-star review! Kienin is amazing and I am so glad she was able to help you quickly and efficiently and provide you with options for your insurance needs and help you save money in the process. We appreciate your business and kind words for Kienin and our office."
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Lisa Lomatuway'ma

July 23, 2026

5  out of  5
rating by Lisa Lomatuway'ma
"Shelly was an amazing person to work with. I had many questions that she had the patience for. She answered very professionally and precise. I appreciated the time she spent with me in helping me understand my policy. Thank you for your outstanding professionalism and courtesy. I appreciate it so much."
We responded:
"Lisa, thank you for your five-star review. We so value your business, and I am so glad you are satisfied with the service Shelly provided you with regards to your insurance policies. She is amazing."
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Jessie Quinones

July 22, 2026

5  out of  5
rating by Jessie Quinones
"Shelly was fantastic to work with! She took the time to really understand what my family needed and was incredibly patient throughout the whole process of finding the right quote — never rushed, never pushy. She answered every question I had, no matter how small, and genuinely listened instead of just pushing a policy on me. If you’re looking for an agent who actually cares about getting it right for your situation, I’d highly recommend Shelly."
We responded:
"Jessie, thank you for your five-star review. She is lovely to work with and I am so glad she was thorough in helping your insurance needs and helped you find the right insurance policies for them."
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Edward Fleith

July 14, 2026

5  out of  5
rating by Edward Fleith
"Nick has been very helpful with the purchase of my insurance. He also gave me information on Ting. Very good service."
We responded:
"Edward, thank you for your five-star review. Nick is lovely and I am so glad he was able to help you with your insurance needs and give you helpful information on ting. "
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AMANDA MORALES-JACKSON

July 10, 2026

5  out of  5
rating by AMANDA MORALES-JACKSON
"Sarina was extremely helpful and patient. We were previously insured with USAA and Allstate for several cars and home insurance, but Sarina was able to beat them both by hundreds."
We responded:
"Amanda, thank you for your five-star review. Sarina is fantastic and I am so glad she was able to help you find the right insurance policies and save you money for all your home and auto needs.
"
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lauren neils

July 9, 2026

5  out of  5
rating by lauren neils
"I talked with a lady named Christine. She was excellent. Very kind and patient with me. It was my first time getting insurance on a car and she made it so quick and easy. Very professional. Would definitely recommend calling her. Explained things magnificently."
We responded:
"Thanks for your five-star review!"
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Thomas Clark

July 1, 2026

5  out of  5
rating by Thomas Clark
"The agent, Shelly, was so kind and patient and made me feel right at home. It made moving from Texas to Colorado such an easy experience as far as getting home insurance for my new home!"
We responded:
"Thomas, thank you for your five-star review. We are so grateful for the trust you have placed in us. Shelly is amazing and I am so glad she made your transition to CO easy and seamless. Welcome to colorful CO!"
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Matthew Eckley

June 25, 2026

5  out of  5
rating by Matthew Eckley
"I have been using Kendra Gries for all of my insurance needs since moving back to Colorado Springs 8 years ago. I recently purchased a new vehicle and Shelly was able to get me a great rate! Thank you so much for the help, my family appreciates it! Please give them a try, you won’t be disappointed!"
We responded:
"Matthew, thank you for your loyalty and business. We appreciate your business and five-star review. Shelly is fantastic and I am so glad she made adding a car to your insurance policies easy for you. "
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James Ratliff

June 24, 2026

5  out of  5
rating by James Ratliff
"Walked in without an appointment and was able to sit down with Dallas immediately. Within 30 minutes he helped me consolidate vehicle, motorcycle, and renter’s all into one simple bundle with State Farm. He was also able to beat the price for equal or better coverage on each of those policies from my previous providers. Couldn’t be happier. Simple, fast, professional, and better value! Thank you Dallas!"
We responded:
"James, thank you for your five-star review. Dallas is great and I am so glad he was able to help you find the right auto and renters' insurance and help you save by bundling them. "