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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Prijatel

November 17, 2023

5  out of  5 rating by Brittany Prijatel
"Working with Val was great. She was patient with me during my busy schedule and very friendly in our communication. She offered continued support during the back and forth in answering my questions to help land on the best policy for me"
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Carla Cavesina

November 6, 2023

5  out of  5 rating by Carla Cavesina
"Scammed and had to open new bank account. They helped me get the automatic withdrawal setup for the new account quickly and easily. Love these guys."
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Jeremy Cox

October 9, 2023

5  out of  5 rating by Jeremy Cox
"Rachel is amazing! Takes care of our needs when we need it! I highly recommend!!"
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brian fox

October 5, 2023

5  out of  5 rating by brian fox
"Fantastic costumer service!"
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Steve Horner

October 5, 2023

5  out of  5 rating by Steve Horner
"Val was very helpful in making updates to my policy…she was very knowledgeable, quick and thorough, which made for a seamless experience! Much appreciated!"
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Carla Brown

September 29, 2023

5  out of  5 rating by Carla Brown
"Kaila helped me switch over my auto and homeowners insurance. The process was super quick and easy. Kaila was friendly and knowledgeable."
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Andrew Kovach

September 26, 2023

5  out of  5 rating by Andrew Kovach
"The office was professional, the receptionist was friendly, and the agent was fantastic! Emily was so professional and helpful! Not only did she get me a great rate, but I greatly appreciated how she went over the coverage options in detail and answered all of my questions so that I knew exactly what I was getting. I appreciated her knowledge on multiple types of policies and felt confident in her hands. The hardest part of my experience at this office was the long walk down the hallway, but I needed the steps anyway."
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Jason W

September 20, 2023

5  out of  5 rating by Jason W
"Rachel out of the Gries office is very attentive and friendly. I enjoy working with State Farm. They are a good insurance company."
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Madalyne Mykut

September 15, 2023

5  out of  5 rating by Madalyne Mykut
"She was great to work with extremely helpful and she made the process super simple. I need all the help I can get and she was understand 100% . Thanks"
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Bonnieh Bonnin

September 11, 2023

5  out of  5 rating by Bonnieh Bonnin
"The staff is very friendly and helpful."
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Anthony Conner

August 25, 2023

1  out of  5 rating by Anthony Conner
"My car was damaged by the hail. I reach out to them because that's what you do. Was told that I should make sure it's over 1k in damage before making a claim? Seriously, that was the response. Not even sorry to hear that, we are here for you. Nothing. Take it somewhere first to get an estimate? File claim online or call some other number? Super unhelpful. Like a bad neighbor statefarm isn't good if you actually need something. They sure do love to raise your rates and not call about it. I would strongly recommend you go with an insurance company that will actually be there for you when something happens. Not pass you around. Look at the response from them below. Didn't help file the claim. Somehow it's less then 1k in damages? I did call shops around me they said that less then 1k for how much damage isn't likely at all. When I emailed them I sent pictures. This place isn't here for you when you actually need anything. Filed a claim have to wait for a video call now. I did send them some pictures. With every panel damaged, headlight and tail light cracked the windshield. Super unhelpful they say they care here sure but in reality this is the only place they even acted like they cared. Believe me allstate is actually more helpful. I wouldn't file a claim if I didn't need to but I sure do deserve help and for my car to be fixed. They don't even cover a rental lol. Do yourself a favor dont use these people. Here's an update. My car is still in the shop. Statefarms estimate is 1/3 what us needed. Statefarm claims that the shop told them they don't have my car! I DONT HAVE MY CAR. THEY WILL NOT SEND A PERSON OUT TO FINISH THIS CLAIM. Excuse after excuse the shop sent them the suplimental estimate on the 3rd the 11th statefarm blames them for everything. Today is the 23rd and my car hasn't been touched. The shop won't order parts till statefarm pays. I live in colorado springs I seriously recommend if you do as well you do not sign up for statefarm. If it hails on ur car or something happens you will be without it for months no one will help you or care. They shouldn't be allowed to do buisness in colorado. They will tell you that the damages are 3k and the shop will say 12k these people don't even have a single local shop you can take it to so for real good luck. You will be doing video calls to get estimates and be on your own when it comes to every part of getting your life back. My entire summer is being ruined by these people! UPDATE still trying to get my car repaired from the hail its August 25th the local office has done nothing to help. The customer service when you call in is rude and hangs up on you. They continue to promise call backs and don't deliver. I'm sick of them blaming everyone else. My girlfriend had less hail damage her insurance gave her more money faster to get the job done. These people blame everyone including you. Idk how they have such a high rating they are awful! I need my car back! Wasted my entire summer dealing with this and I shouldn't have to keep dealing with it. No local appraisers not a single person has looked at my car from statefarm besides over pictures. It's time to take legal action."
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Darrien Dencklau

August 19, 2023

5  out of  5 rating by Darrien Dencklau
"Ivah is beyond sweet! Always. Best to answer calls and emails and a great conversationalist."
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Joshua Weltman

August 10, 2023

5  out of  5 rating by Joshua Weltman
"We love State Farm & Kendra Gries’s team has just continued that trend for us. We recently moved back to CO and the team made it easy for us to transition. From Welcome calls, to quick messages, emails, and more all of my concerns were easily settled. We had our insurance needs handled rapidly before our move and everything has gone so smoothly. Highly recommend State Farm & Kendra’s team!"
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Sandra Berg

July 12, 2023

5  out of  5 rating by Sandra Berg
"I would like to personally thank Emily at State Farm Insurance in Colorado Springs for her exceptional service as my representative. I have never had such a pleasurable experience when buying an automobile policy and homeowner insurance. Every time I reached out to her for a question or clarification on something she answered me asap. Always understanding and kind, I knew she was there for me. I cannot thank Emily enough. I would highly recommend this company to anyone looking to change or find a new policy. I would also recommend this young lady to be the person to assist you. Sincerely, Sandy"
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Brittany Widhalm

July 8, 2023

5  out of  5 rating by Brittany Widhalm
"I have been a client of State Farm since I started driving and have always been very pleased with my coverage options on all my policies, but most importantly, the rates are the best I've found. I've been with Kendra Gries' office for a few years now, and couldn't be happier! My account manager Rachel is so incredibly helpful, kind, and makes sure I'm taken care of. Whether I call, text, or email, she's quick to respond and I know if I have any questions, she's right there to help. Even after office hours, which is so above and beyond!! Everyone in Kendra's office is so welcoming and great to work with, and Rachel is by far the best account manager I've had the pleasure of working with in all my years with State Farm."
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Kelly Zimprich

July 5, 2023

5  out of  5 rating by Kelly Zimprich
"Great experience and seamless transition from my old insurance company."
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Eric Dyerly

July 5, 2023

5  out of  5 rating by Eric Dyerly
"Great pricing! Great products! Extremely fast response time and handled everything very professionally! I highly recommend!"
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Wes Brown

July 5, 2023

5  out of  5 rating by Wes Brown
"Have had a terrific, easy, and quick process joining State Farm and this office has been amazing. They reach out to me and help me with questions and concerns with ease! They also set me up with a great policy to save money for exactly what I need for my situation! Highly recommend to anyone looking for a simple and kind process for car insurance or looking to save money!"
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Erica Lasala

June 28, 2023

5  out of  5 rating by Erica Lasala
"Always friendly and helpful! Quick responses for any of my questions. They cover my home/boat/auto for the fam!"
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Willie Richardson

June 13, 2023

5  out of  5 rating by Willie Richardson
"I highly recommend State Farm Agency with Kendra Gries.. The assistant Rachel is very prompt and professional 😄"
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Donald Taylor

June 8, 2023

5  out of  5 rating by Donald Taylor
"Rachel provided excelent service. I had some automobile coverage changes that she processed quickly and efficiently. Awesome service."
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Michael Morley

May 27, 2023

5  out of  5 rating by Michael Morley
"Miss Kaila was on it when I called to find out what was going on with my new commercial policy on my work trailer & equipment. So far I have no regrets about going back to State Farm because everything is covered thru 1 company…."
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May 25, 2023

5  out of  5 rating by dnvrdrvr
"No one LIKES paying for insurance or dealing with repairs. Rachel did a great job of helping me hold a vendor accountable when the replacement windshield was defective and needed to be replaced again."
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cj Willhite

May 25, 2023

5  out of  5 rating by cj Willhite
"Rachel was the best quick and responsive got our renters insurance figured so fast and was able to continue paperwork with out missing a beat she is the best definitely ask for her if you need any help"
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Daniel Ward

May 22, 2023

5  out of  5 rating by Daniel Ward
"Rachel is Very helpful with any questions that i have and quick to respond as well. I would highly recommend this office for your insurance needs."