Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kent Hill

Kent Hill

November 22, 2024

5  out of  5
rating by Kent Hill
"I worked with Kienin Mower to compare rates with several different insurance companies. No only was State Farm one of the lowest, but because of Kienin's professionalism and friendliness, I chose to got with State Farm and Kienin as my agent. She was able to answer all of my questions and she pointed out several things that made State Farm far and above the other companies. I am looking forward to working with her in the future as my agent."
Profile photo of Gary Lane

Gary Lane

November 21, 2024

5  out of  5
rating by Gary Lane
"It was refreshing to work with Kendra. My needs are slightly more complex than most, and she was incredibly patient, taking just over a month to collect all the necessary information. I highly recommend reaching out to this agency."
Profile photo of Gina White

Gina White

September 18, 2024

5  out of  5
rating by Gina White
"Jennifer was helpful and got my renewal payment processed no miss no fuss and had my receipt sent right away."
We responded:
"Thank you for the five star review, Gina! Jennifer is lovely and I am so glad she was able to assist you efficiently and you found the process hassle free."
Profile photo of George H. Campbell III

George H. Campbell III

September 11, 2024

5  out of  5
rating by George H. Campbell III
"We had an incredible experience working with Emily Smarjesse at State Farm to secure both our two-car auto policy and homeowner's insurance. From start to finish, she was incredibly helpful, knowledgeable, and patient as she guided our family through the process. Emily made sure to find us the best rates without ever pushing anything we didn’t need. Every conversation with her was pleasant, and I truly felt that she had our best interests at heart. It’s refreshing to work with someone who is transparent, listens to our needs, and doesn't try to upsell unnecessary coverage. We’re so grateful to have had her help, and I highly recommend reaching out to Emily for your all insurance needs."
We responded:
"George, thank for the 5-star review. Emily is kind and knowledgeable. So glad you are happy with the service you received and hope all your insurance needs are met. Please feel free to contact Emily or our office if we can assist you any further with any of your insurance and financial questions. "
Profile photo of Chris Victory

Chris Victory

September 10, 2024

4  out of  5
rating by Chris Victory
"Emily has been great since I've been with State farm best friendly service"
We responded:
"Thank you for the kind words for Emily and our office, Chris."
Profile photo of Jeff Farmer

Jeff Farmer

September 10, 2024

5  out of  5
rating by Jeff Farmer
"I worked with Emily and she was fantastic to work with on every level. Emily provided quick and timely quotes for both auto, umbrella, and home insurance. When our house took a bit longer to build, Emily's patience in updating quotes and helping us find the best coverage was above the rest! I highly recommend them for your insurance needs."
We responded:
"Jeff, congratulations on your new home and thank you for the 5-star review. Emily is wonderful to work with and I am so glad she took care of you for all your auto and home insurance needs. Please feel free to reach out to her and our office if we can assist you any further. "
Profile photo of Rolf Stegemann

Rolf Stegemann

September 10, 2024

5  out of  5
rating by Rolf Stegemann
"Emily was great help and always quick to respond. Excellent customer service. Great job!"
We responded:
"Rolf, thank you for the kind review. I am so glad you had a wonderful experience working with Emily and our office."
Profile photo of Raul Sardaneta

Raul Sardaneta

September 6, 2024

5  out of  5
rating by Raul Sardaneta
"The service was exceptional. Emily helped me out and explained EXACTY what I was paying for . Even spent an extra 30 minutes to make sure that everything was correct . Great customer service, couldn’t have asked for a better experience. THANK YOU EMILY!"
We responded:
"Raul, thank you so much for the 5-star review. So happy to hear you had a great experience working with Emily and our office. She is diligent and always has the customer's best interest in mind. We appreciate your business."
Profile photo of Jason Flood

Jason Flood

September 6, 2024

5  out of  5
rating by Jason Flood
"Great experience getting quotes and purchasing insurance. State Farm rates for combined auto and home insurance ended up being literally half of what my previous insurer was trying to charge me after being a loyal customer for nine years. My State Farm coverage is even slightly better than my previous coverage. State Farm's online system is a bit antiquated and it took some work to get all of the policies (three cars, home, and umbrella) to all show up on the app/website, but the great communication from Emily made up for the larger State Farm quirks. I shopped around and got a lot of quotes and State Farm rates were by far the best I could find for equivalent coverage, insuring four drivers with good driving records. Overall a positive experience. The minor website issues are worth the considerable savings, and made up for by the great customer service of this agency. No other insurer or agency came close."
We responded:
"Jason, thank you for taking out the time to write such a detailed and great review. Pleased to know you are happy with the personalized service you received from Emily and our agency. Sorry you had some issues with the website and hopefully it is all sorted and going forward you'll find it easy to access and use the app for all your insurance needs. Our office is always here and eager to help should you have any trouble. Welcome to the State Farm family!"
Profile photo of Joey Simmons

Joey Simmons

September 5, 2024

5  out of  5
rating by Joey Simmons
"Moving across the country is nothing short of stressful. Countless to-do's and a strict timeline to complete them. When it came to switching my insurance to another state, Kienin made it so easy! She was quick to follow-up, get all the information she needed to get the switch made, and I didn't have to worry about a thing! Excited to work with her more now that I'm in CO Springs. Thank you Kienin!!"
We responded:
"Joey welcome to the Springs and thank you for the 5-star review. Kienin is amazing and I am so glad she made the move and the entire insurance process a little less stressful for you. Please feel free to reach out if we can help you in any way as you get settled here. "
Profile photo of Talia Chiapuzio

Talia Chiapuzio

August 30, 2024

5  out of  5
rating by Talia Chiapuzio
"These ladies are AMAZING! I talked to Emily and she was so patient, caring and helpful!"
We responded:
"Talia, thank you for your kind words. I am so glad you had a lovely experience working with Emily and she was able to assist you with all your insurance needs. "
Profile photo of Alexia Stanley

Alexia Stanley

August 15, 2024

5  out of  5
rating by Alexia Stanley
"I worked with Kienin. I needed auto insurance a few days after first speaking with her. Let me add the first day we had talked about starting quotes and the rest of the week she was out of town. However, the entire time she was out of the office she either made sure to email me and answer any questions or she had a back up person that was in office to answer any questions or needs I had. She was extremely professional and friendly. She worked very fast and got everything I needed done with very minimal work on my end (which I greatly appreciated as I have a new baby at home). Long story short, she and her team were amazing and I would recommend them to anyone who was looking for insurance."
We responded:
"Alexia, thank you for the 5-star review. I am so glad Kienin and the rest of the team were able to help you get the auto insurance you needed when you needed it. Congratulations on your baby. Feel free to reach out anytime, our team is always here and happy to help!"
Profile photo of Joan Wermers

Joan Wermers

August 1, 2024

5  out of  5
rating by Joan Wermers
"Our meeting with Ivah was excellent. She was well prepared for our visit. She answered our questions thoroughly, efficiently, and in a very pleasant manner. My husband and I have been State Farm customers for over 50 years and have never been disappointed with services received."
We responded:
"Joan, thank you for your loyalty for all these years and taking out the time to write Ivah and our office such a wonderful review. So glad Ivah was able to answer all your questions. We are always here and happy to help. Please feel free to reach out anytime."
Profile photo of Larilou Spear

Larilou Spear

July 22, 2024

5  out of  5
rating by Larilou Spear
"Always a treat to meet with Monty for a review. Instead of pressure to over-insure, I feel he has my best interests in mind."
We responded:
"Thank you so much for the 5-star review! Monty is one of our Insurance and Financial Review Specialists and extremely lovely and always has our customers best interest in mind. So glad to hear you are pleased with your experience."
Profile photo of Mark Mizell

Mark Mizell

July 10, 2024

5  out of  5
rating by Mark Mizell
"Spoke with Val at Kendra’s office. Very helpful and got everything explained and taken care of with my claim. Made the experience easy and pleasant. Would recommend. Thanks!"
We responded:
"Mark, thank you for the 5-star review for our insurance office and the recommendation. Val is great with customers and enjoys helping them. I am so glad she was able to handle all your insurance concerns and follow up with you. We are always here and eager to help. :)"
Profile photo of Deborah Downey

Deborah Downey

May 27, 2024

5  out of  5
rating by Deborah Downey
"Kendra and her team are amazing! Every single time I call, my call is answered by a knowledgeable person. My requests or questions are always answered. I would definitely recommend them."
We responded:
"Thank you so much for the recommendation, Deborah! I am happy my team is always able to help you with all your insurance questions and needs. "
Profile photo of Tanna Francis

Tanna Francis

May 24, 2024

5  out of  5
rating by Tanna Francis
"Molly was very helpful, I've always had a pleasant experience with all of these ladies! Price is incredibly reasonable, also. Bonus! Highly recommended!!! Thank you!"
We responded:
"Thank you so much for taking the time out to write us a review. Molly is amazing and I am so glad you had a wonderful experience with her. We appreciate your business and recommendation."
Profile photo of Fredo Killing

Fredo Killing

May 23, 2024

5  out of  5
rating by Fredo Killing
"I truly appreciate an agency that is professional and responsive, in today’s world personal touch and attention sets providers apart. This agency is certainly that, friendly and courteous while addressing your insurance needs. I wouldn’t hesitate to recommend this agency to my friends."
We responded:
"Fredo, thank you for taking out the time to write us a rave review. We appreciate your business and your recommendation. We do strive to provide our customers the best and personal service possible and happy to know that you noticed that. We would welcome and happily assist you and your family and friends for all their insurance needs in the future as well. Thank you again!"
Profile photo of Loretta Simons

Loretta Simons

April 16, 2024

5  out of  5
rating by Loretta Simons
"I've had Auto Insurance with them for many years. They've helped me above and beyond especially with all the changes in insurance laws through the years. Everyone is so helpful and willing to answer any questions. I'd recommend them highly!"
We responded:
"Loretta, thank you so much for your 5-star review and being with our agency for years. We so appreciate your business and your kind words. We are always here to help you with any and all of your auto and other insurance needs. "
Profile photo of Christina Fox

Christina Fox

March 25, 2024

5  out of  5
rating by Christina Fox
"Mayra is very pleasant and easy to work with. She has been very helpful and thorough."
We responded:
"Thank you for your 5 star review Christina! Mayra is a valuable team member and always happy to help. Glad you had a good experience with her. "
Profile photo of Nick Santiago

Nick Santiago

March 6, 2024

5  out of  5
rating by Nick Santiago
"Great experience with Kendra and Kienin were able to save some money and they were able to get everything done over the phone and computer. I have a weird schedule and they were able to work around it! 👍"
We responded:
"Thank you so much Nick for an awesome review. It was our pleasure. Kienin is always eager to help and so accommodating. It is great to hear when clients recognize and appreciate that. "
Profile photo of Dan Claus

Dan Claus

February 27, 2024

5  out of  5
rating by Dan Claus
"Customer service is always great. Everyone I have communicated with in the office is very knowledgeable and helps ensure your questions/concerns are answered and taken care of. I definitely recommend Kendra's office and staff."
We responded:
"Thank you so much Dan. It is customers like you and their kind words that encourage me and my team to continue to serve. Happy to hear our staff was able to answer all you insurance questions."
Profile photo of Amanda Wolf

Amanda Wolf

February 25, 2024

2  out of  5
rating by Amanda Wolf
"My rate went up 4x in the year of 2023. Two months into 2024 and it just got another $28 bump- when I call to question I can’t get a straight answer. Renters insurance along with auto. I used to pay no more then $130 for YEARS and now I’m at $211. Insane"
Profile photo of Keith Decker

Keith Decker

February 21, 2024

5  out of  5
rating by Keith Decker
"Always helpful and easy to deal with"
We responded:
"Thank you so the five star review Kieth! We appreciate your business and kinds words."
Profile photo of Maria Hernandez

Maria Hernandez

January 30, 2024

5  out of  5
rating by Maria Hernandez
"The ladies here are very helpful and kind. If I have any questions they always get back to me quickly. I can always count on them when I have a doubt! Thank you 😊"
We responded:
"Thank you so much Maria! We appreciate the 5-star review and we are always here and happy to help! "